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 Welcome to Castlecroft Medical Practice

As with the whole NHS we are experiencing very high demand for our services at the moment and we can reassure patients that we are doing all we can to continue providing the best possible service.

If you need urgent medical assistance when the surgery is closed please call 111 who will advise you accordingly.

Our telephone team are instructed by the GPs to ask you for the nature of your problem to establish who best to book you with or to re-direct you.  This is to make best use of the appointments that we have available and not to be deliberately obstructive.

For minor ailments please see your local pharmacy.

For Dental Problems please see a dentist.

To help meet the increased demand during Wintertime the practice is providing additional  GP appointments for the next few weeks.

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The doctors and staff at Castlecroft Medical Practice in Castlecroft are proud to offer the highest standard of patient-centred healthcare in a modern purpose built healthcentre.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

Named GP

All Patients area llocated a named GP.  Your named GP is the one whose name appears on your repeat prescriptions.  If you would like confirmation please ask at reception.

SMS Text Message Service

Castlecroft is now able to send patients free text message reminders of their appointments.  Please tell us if you want to receive them & Please ensure we have an up to date mobile number.

Missed Appointments

Every month over 250 GP & Nurse appointments are missed by patients when they do not attend (DNA) without ringing to cancel or re-book.  This is a huge waste of time and money that also makes it more difficult for other patients to book. The number is slowly falling however is still far too high

PLEASE RING TO CANCEL IF YOU CANNOT ATTEND - THANK YOU

Patient Group

Are you interested in finding out more about our practice? Would you like to influence the development of local health services?

Please see link in panel on the right

 

(Site updated 26/01/2018)
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